CONFERENCE MANAGEMENT

Without the delegates, conferences don’t happen. We provide all our delegates with fantastic customer service, support from their initial registration, to pre and post conference information followed by an exemplary onsite experience.

• Provide professional customer service to your delegates relating to any questions they have around your conference.
• Provide a dedicated email address for your event (e.g., eventname@somersetevents.com.au) for all communication relating to your conference.
• We use a sophisticated delegate management system that is customised to your specific needs, providing for a smooth registration process.
• Providing a seamless and secure online registration platform, and secure payment gateway
• We offer an alternative registration method for all delegates unable to book online.

• A dedicated event manager will oversee all onsite logistics from the venue, audio-visual and exhibition setups, through to managing the running order and supporting the committee.
• A team to welcome your delegates on arrival by our friendly registration staff, making sure your event gets off to the best start.

• Attend planning meetings as required by our client.
• Provide reporting and statistics on registrations as required.
• Prepare a post conference report detailing the outcomes and any suggestions for future events.
• Liaise with the venues to provide and maintain information relating to the event – timelines, event run sheets.

Somerset Event Management uses EventsAir, a powerful and centralised platform with the tools and processes you need to manage all aspects of your events, from start to finish.

• We offer a customised event website and can also provide a custom domain.
• We customise each of the online registration forms to your preference and branding.
• Our system also allows you to tailor questions allowing you to collect additional data from the delegates from the region to specific questions on topics, workshops of future events.
• Printing of name badges onsite or in advance
• A customised event app
• Your branded attendee app gives in-person attendees instant access to the agenda, speaker information, exhibitor details and more to ensure they’re always informed, delighted, and engaged. A sustainable alternative to printed programs that puts the information attendees care about at their fingertips.

Our qualified creative designer will work with you on the overall look and feel for your event brand to create that wow factor you’re looking for. Our services can be tailored as required and can be individually selected as needed.

• Logo Design
• Banner Design – Website and email signature
• Registration Brochure
• Program / Handbook Design
• Publications
• Social Media Posts & Templates
• Flyers
• Onsite Signage
• Business Documents – PowerPoints’ and or title slides
• We will work with you on creating a social media content plan for your event
• Provide a tailored modern event website with detailed information and source for your attendees, sponsors, and exhibitors
• We provide website updates, custom URL, and hosting
• Tailored design to meet the brand of your event.

We understand sponsorship and exhibition is an important source of revenue for your conference and can have a big impact in the overall financial success of the event.  Our dedicated team works alongside the committee from the creation of the prospectus, delivery of the packages and creating strong relationship foundations and understanding the value of their partnership.

• We provide Administration support for processing and managing sponsorship and exhibition.
• Provide Sponsors and Exhibitors with social media tools and information to help promote the conference in conjunction with the Committee.
• We assist to build a database of current and potential sponsors, in addition to sourcing our own.
• Compile an activity plan to drive additional sponsorship revenue for the conference.
• Creation of the prospectus, conference collateral and information
• Onsite support with a dedicated exhibition and sponsor manager to make sure their onsite experience exceeds their expectations.
• Manage the bump In and out with all exhibitors.

The selection of keynote and session speakers can make or break a program. We work with companies like ICMI who are one of Australia’s best-known and most trusted talent agencies for speakers, entertainers, and hosts.

• Assisting the committee through the identification, selection, and liaison with keynote speakers
• The complete coordination of speaker requirements from issuing of invitations to the collection of goods and management of entitlements
• Through our conference software EventsAIR, we can create an online link enabling authors to submit abstracts, biographical information, photographs, slides, and author release approval.
• Reviewers can log in from anywhere, review, score abstracts or full papers at leisure.
• Reviewers can log in from anywhere, review, score abstracts or full papers at leisure.